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Frequently Asked Questions (FAQ)

Who gets priority on the MedComm Routing Channel?

EMS traffic where the patient or patients are identified as being critically unstable or have life or limb compromise. Also, units that are requesting physician orders will take priority over those who are not.

Why must I get approval to transport a Trauma Patient to a facility other than Erlanger?

Any EMS Service and/or provider that operates or provides care in the State of Tennessee, or transports a patient to a Tennessee medical facility, is bound by the State of Tennessee Level One Trauma Guidelines where approval of a Trauma Patient to a facility other than a Level One Trauma Center must be given by the designated Trauma Control.

Who is Trauma Control?

Erlanger Medical Center, specifically the Emergency Department physician.

Why is Chattanooga MedComm based at Erlanger, and does this have anything to do with the control of ambulance transports?

Erlanger Medical Center is a governmental facility and was chosen by the State of Tennessee to implement the Regional Communications Center due to it’s existing regional communications structure. MedComm does not "control" the ambulance transports, just the radio traffic on the designated frequencies.

What is MedComm’s role in a multi-casualty incident?

During a Multi-casualty Incident (MCI), MedComm works with other local emergency agencies to assure the most efficient hospital transport operation as possible. Chattanooga MedComm will contact each hospital to ascertain the capacity of each and maintain a transport "tally" sheet in order to route the "next-in" ambulance appropriately. During a Multi-casualty Incident (MCI), MedComm works with other local emergency agencies to assure the most efficient hospital transport operation as possible. Chattanooga MedComm will contact each hospital to ascertain the capacity of each and maintain a transport "tally" sheet in order to route the "next-in" ambulance appropriately.

 What if my unit doesn’t have 155.205 (State EMS) frequency for routing channel, is there any other frequency I can use?

EMS unit not having 155.205 may switch over to the HEAR System, monitor the traffic to assure a clear frequency and contact MedComm to advise that they need the frequency.  MedComm may have other traffic on the frequency that the unit does not hear and will advise if the channel is clear. As a secondary access route, Cellular telephones may be used. # MED (#633) is a special toll free number which may be accessed anywhere in the region. This line is monitored for your further assistance and quality assurance.